1. Introduction

Welcome to Precise Damp Solutions! These terms and conditions govern your use of our services, including but not limited to damp proofing inspections, treatments, and installations for residential and commercial properties. By using our services, you agree to comply with and be bound by these terms and conditions.

2. Definitions
 “We,” “us,” or “our” refers to Precise Damp Solutions.
 “You” refers to the customer or user of our services.

3. Service Description
We specialise in providing damp proofing solutions, including but not limited to:

•  Damp assessments and inspections
•  Damp proofing treatments
•  Structural waterproofing
•  Installation of damp proof courses

4. Service Agreement
By engaging our services, you agree to the terms and conditions outlined here. Any additional or customised services will be subject to a separate agreement.

5. Quotes and Pricing
We provide detailed quotes for our services based on the scope of work required. Quotes are valid for a specified period and are subject to change based on additional requirements or unforeseen circumstances encountered during service delivery. Pricing may vary depending on the complexity and size of the project.

6. Payment Terms
Payment terms are outlined in the quote provided to you. Invoices are payable within the specified timeframe, and failure to adhere to the payment terms may result in additional charges or legal action. We accept various payment methods, as specified in the invoice.

7. 14 Day Cancellation and Rescheduling Policy
If you need to cancel or reschedule an appointment, we kindly request that you notify us within the 14 day cancellation policy. Failure to do so may result in a cancellation fee or rescheduling charges.

8. Liability
While we strive to perform our services with the utmost professionalism and care, we cannot be held liable for any damages, losses, or issues that arise during or as a result of our services. This includes but is not limited to property damage, unforeseen issues, accidents, or disruptions caused by factors beyond our control.

9. Guarantees and Warranties
We may offer guarantees or warranties on specific services or products, as detailed in the agreement. These guarantees and warranties are subject to certain conditions and limitations, which will be clearly communicated to you.

10. Privacy
Protecting your privacy is important to us. Any personal information collected during the provision of our services will be handled in accordance with our Privacy Policy. We will not share your information with third parties without your consent unless required by law.

11. Intellectual Property
All content, materials, and intellectual property provided as part of our services remain the exclusive property of Precise Damp Solutions. You are prohibited from using, modifying, reproducing, or distributing any of our intellectual property without our explicit written consent.

12. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where we operate. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

13. Changes to Terms
Precise Damp Solutions reserves the right to modify or replace these terms and conditions at any time without prior notice. It is your responsibility to review this page periodically for changes.

14. Sever-ability
If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

15. Contact Information
If you have any questions, concerns, or require further information about these terms and conditions, please contact our head office on: 03335 770 521.

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Maintenance Plan Terms and Conditions

1. Service Description
Our maintenance plans are designed to offer routine upkeep and preventive care for damp proofing systems. This service does not include repairs but focuses on regular inspections and maintenance to ensure the optimal functioning of your damp proofing solutions.

2. Scope of Maintenance Services
The maintenance plan covers:

• Scheduled inspections to identify potential issues and assess the condition of the damp proofing system.
• Routine checks to ensure the effectiveness of treatments and installations.
• Basic maintenance tasks to enhance the longevity and efficiency of the system, such as verifying barrier integrations and moisture levels.

3. Exclusions
Please note that our maintenance plan does not cover repairs or restoration of existing issues or damages within the damp proofing system. Any identified problems requiring repairs will be communicated to you separately, and a quotation for the necessary repairs will be provided.

4. Limitation of Liability
While we undertake routine maintenance to preserve the functionality of your damp proofing system, we cannot be held liable for any pre-existing system failures, damages, or issues within

the damp proofing system that are discovered during routine maintenance. Our liability is limited to the services explicitly outlined in the maintenance plan.

5. Customer Responsibilities
As the customer, you are responsible for:

• Promptly notifying us of any visible issues or concerns within the damp proofing system.
• Allowing our team access to the system during scheduled maintenance visits.
• Understanding that the maintenance plan is not intended to address existing problems or damages within the damp proofing system.

6. Agreement
By subscribing to our maintenance plan, you agree to the terms and conditions outlined herein. This agreement specifically states that the maintenance service provided does not cover repairs or liability for any pre-existing system failures or damages within the damp proofing system.

7. Changes to Maintenance Plan
We reserve the right to modify or update the maintenance plan terms and conditions at any time. Any changes will be communicated to you in advance.